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privacy policy of novel office

Effective as of February 12, 2026

Introduction

This Privacy Policy explains how Novel Office (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information of users of our website noveloffice.com (the “Website”). We are a commercial real estate and workspace solutions company operating in the USA, and we are committed to protecting your privacy.

This policy applies to all visitors, clients, tenants, partners, and any other individuals (“you” or “your”) who use our Website or services. It is designed to comply with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as amended.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please refrain from using the Website.

Information We Collect

We collect personal information that you provide to us directly, information collected automatically through technology, and information from third parties as needed. The types of personal data we may collect now or in the future include:

Workspace and Business Preference Information

Details you provide related to your office or commercial space needs or preferences, such as location interests, space size requirements, team size, lease duration, budget range, amenities required, and any information submitted when requesting information about leasing, renting, or partnering with us.

Transactional Information

Records of communications and transactions with us, including inquiries, consultation appointments, lease agreements if you engage our services, and any payment information if relevant. Financial transactions may be handled securely through approved payment channels where applicable.

Device and Technical Data

When you visit the Website, we automatically collect certain information from your device or browser. This includes your IP address, browser type and version, device identifiers, operating system, referral source, and other technical information. We may also log information about your interaction with the Website such as timestamps, errors, and performance data.

Cookies and Tracking Data

We use cookies and similar tracking technologies such as web beacons, pixels, and local storage to collect information about your browsing activities and preferences. For example, we utilize Google Analytics and Microsoft Clarity to gather statistical information on site usage, and may use the Facebook Pixel for advertising and retargeting purposes. These tools may collect data such as your IP address, approximate location, and interactions with our ads or content.

Please see our Cookie Policy section for detailed information on our use of cookies and how you can control them.

CRM and Communications Data

If you correspond with us via email, phone, or through the Website, we will collect and retain those communications. We use a Customer Relationship Management system to securely store contact details, inquiry history, lease discussions, and notes about our interactions with you.

Third-Party Sources

We may receive personal information from third-party sources, such as social media platforms, advertising partners, or commercial property marketplaces where you have engaged with our listings or provided consent to share your information.

We do not intentionally collect sensitive personal information such as Social Security Numbers, financial account numbers, or precise geolocation through our Website at this time.

How We Use Your Information

We use collected personal information for the following business and commercial purposes:

Providing and Improving Services

To respond to your inquiries, provide information you request about our office spaces, flexible workspace solutions, commercial leasing options, or partnership opportunities, and to operate and maintain our services.

Customer Relationship Management

To manage relationships with current and prospective tenants, partners, and business clients.

Marketing and Newsletters

To send promotional communications including workspace updates, availability announcements, new locations, events, or business insights. You may opt out at any time.

Analytics and Improvement

To analyze Website usage and improve functionality, performance, and user experience.

Advertising and Retargeting

To serve relevant advertisements about our office spaces and commercial services across third-party platforms.

Consultations and Tours

To schedule workspace tours, meetings, leasing consultations, and follow-up communications.

Legal and Security Purposes

To detect fraud, prevent security issues, comply with legal obligations, and protect the rights and safety of Novel Office and its users.

Enforcing Terms

To enforce our Terms and Conditions and other agreements.

Business Transfers

In the event of a merger, acquisition, or sale, personal information may be transferred subject to appropriate safeguards.

Legal Bases for Processing (GDPR Compliance)

If you are located in the EEA or UK, we rely on:


We process data only where we have a valid legal basis.

Disclosure of Your Information

We do not sell your personal information.

We may share information:


All third parties are required to protect your data and use it only for contracted purposes.

Cookies and Tracking Technologies

We and our partners use cookies to operate our Website, understand user behavior, and deliver personalized advertising. Where legally required, we obtain consent before placing non-essential cookies.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy.
Example:


When data is no longer needed, we securely delete or anonymize it.

Data Security

We implement technical, administrative, and organizational safeguards including:


However, no system is completely secure. You share information at your own risk.

International Data Transfers

If you access our Website outside the United States, your data may be transferred to and processed in the United States or other jurisdictions.
For EEA/UK users, we implement safeguards such as Standard Contractual Clauses where required.

Your Rights and Choices:
GDPR Rights (EEA/UK)



California Privacy Rights (CCPA/CPRA)


We do not sell personal information for monetary value.

Other Jurisdictions

We comply with applicable privacy laws in jurisdictions where we operate.

Children’s Privacy

Our Website and services are not intended for children under 13. We do not knowingly collect data from minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted with a revised effective date.

Contact Information

If you have any questions or privacy requests, please contact:


Novel Office

11133 Shady trail #171 Dallas, TX 75229, United States

office@noveloffice.com

(+1) 469 809 2500